Hello! It's me, Lisa, your friendly neighborhood herbalist with some shop updates for you. Please scroll to the section that is relevant to you:
Most packages are processed within 2-5 days. Processing and/or shipping may be delayed due to inclement weather, and our local post office is currently extremely understaffed and operating reduced/inconsistent hours, and is sometimes unexpectedly closed. Thank you for your patience and understanding as we work out our internal system, and wait for our local post office to be fully staffed.
We are actively working to reduce our processing time to 1-3 days.
If you saw something on our social media that isn't listed online, contact us directly! We're continuously working to get more items online.
FOR SHOPPING IN PERSON
We're closed for Thanksgiving Week. We'll be open on Saturday November 26th for Small Business Saturday and to celebrate our Third Anniversary!
We're open extended hours for the holiday season, 11/26-12/23:
Wednesdays-Saturdays 11am-7pm, and Sundays 12pm-4pm.
We'll be closed for winter holidays from 12/24-01/06!
FOR ORDER PICKUP
Low contact pickup in the shop, or no-contact hallway pickup is available permanently:
- Pickup hours are during our regular open hours. Please allow us an average of 1-2 hours to fill your order placed during those days (you'll receive an email when it's ready to be picked up, separate from your order confirmation email)
- If you're bringing your own bag, write in "NO BAG" in the cart comment box pre-checkout. Your items will be put in a little bin with your name on it, and you can just pick them up (leave the bin)
- The pickup option at checkout will say your order will usually be ready in 2 hours. Please note: this is only valid during regular open hours.
FOR LOCAL DELIVERY
We are continuing free local delivery within Exeter and surrounding SAU16 towns. Contact us directly before you place an order to schedule a delivery. There are usually 1-2 delivery days per week.
I appreciate your patience, understanding, and your support as we grow! We are creating a pretty amazing community together.